Paws & Tails Pet Emporium
Empowering happier, healthier lives for your pets—one paw at a time.
About Us
At Paws & Tails Pet Emporium, we believe every pet deserves a joyful and healthy life. Founded in the heart of London, our family-run business is built on a genuine love for animals and a commitment to our local community. From the very beginning, we've set out to create more than just a pet shop—we are a hub where pets are cherished and their owners are supported at every step.
Our ethos is rooted in compassion, expertise, and sustainability. With every product we offer and every service we deliver, we strive to make a positive impact—be it through eco-friendly choices, expert guidance, or by supporting local animal charities.
- Family-run business with a love for pets
- Supporting local charities and adoption centres
- Fully certified groomers and knowledgeable staff
- Environmentally conscious practices – from eco-friendly packaging to carefully selected sustainable products
Our Services & Products
Everything your pet needs, from head to tail—explore our diverse offerings:
Premium Pet Food & Supplies
Nutritious and responsibly sourced foods, entertaining toys, gentle grooming products, plush bedding, and high-quality accessories—suitable for dogs, cats, rabbits, hamsters, and more. Our staff guide you to the best options for your companion's unique needs.
Professional Grooming
Our experienced, fully certified groomers offer gentle baths, stylish haircuts, nail trims, and breed-specific grooming in a calm, caring environment. Safety and pet comfort are our priorities—your furry family is in the most loving hands.
Pet Adoption Facilitation
We partner with reputable London rescue organisations to help loving pets find forever homes. Monthly in-store events allow you to meet animals in need, guided by our team who support every step of the adoption journey.
Veterinary Health Products
From daily supplements to flea and tick prevention, our carefully selected veterinary-approved essentials promote your pet’s long-term health. Our team is trained to offer clear, reliable advice for your animal's wellbeing.
Pet Training Accessories
Effective and humane training aids—harnesses, clickers, agility kits, chew toys, and expert guides. Whether raising a puppy or fine-tuning an adult pet's skills, our selection supports every learning stage.
Why Choose Paws & Tails?
Ethical & Local
Locally-owned, supporting community initiatives and responsible pet care throughout London and beyond.
We support local animal charities and use ethical sourcing for all products.
Passionate Experts
Our certified staff bring years of experience and a personal dedication to the happiness and health of every animal.
Expert advice and ongoing staff training guarantee top-quality care for all pet owners.
Quality & Variety
Our shelves feature trusted brands and niche eco-ranges—delivering quality, value, and a tailored fit for every pet.
Ecological responsibility and quality assurance in every item we stock.
Personalised Advice
We listen and offer thoughtful, expert recommendations for nutrition, training, enrichment, and everything in between.
Support tailored to every pet’s lifestyle, life stage, and personality.What Our Customers Say
Paws & Tails made finding the perfect food for my rescue dog easy! The staff’s knowledge and warmth are unmatched.
The grooming team is fantastic—my shy cat came out relaxed and looking fabulous. Highly recommended!
We adopted our puppy here. The process was smooth and thoughtful. It's clear the animals’ wellbeing comes first.
Staff went out of their way to help me find hypoallergenic food for Molly. Excellent customer care and product range.
Brilliant adoption day experience! Leo settled in so well. The team made sure we were fully prepared for a new family member.
Great place to find quality training accessories for pups. They even gave me helpful training tips!
Their eco-friendly product selection is a big win for me, and my cat always comes home happy from grooming appointments.
Always greeted with a smile! Their advice on small pets is spot-on. Highly recommend for expert guidance.
Meet Our Team
Theresa Windsor
Founder & CEO
With twenty years of experience in pet care, Theresa founded Paws & Tails to foster a compassionate, community-driven pet haven in London. Her vision sets our standard for excellence.
Carlos Estevez
Head Groomer
Carlos is celebrated for his expert technique and gentle approach. He makes every grooming visit stress-free, ensuring pets of all shapes and sizes look and feel their best.
Amira Patel
Senior Pet Nutritionist
A specialist in holistic animal diets, Amira is devoted to helping pets thrive through balanced nutrition tailored to each unique lifestyle.
Adopt a Friend
We work with trusted local rescues to give pets a second chance. Attend one of our monthly adoption days or request information about available animals—bring a new friend into your loving home!
Milo Dog
Breed: Beagle
Playful and bright, Milo is a two-year-old beagle who loves children, adventure, and long walks. He’s eager for an energetic family to share his joy for life!
Suki Cat
Breed: British Shorthair
Suki is gentle, affectionate, and content to curl up in a sunny spot. She thrives in calm households and is ready to find her forever place.
Contact Us
We're here to help—whether you need expert advice or want to book a service. Reach out and our friendly team will respond promptly.
Visit or Contact
Address:
42 Highgate Road, London, Greater London NW5 1ES, United Kingdom
+44 20 7267 8345
Business Hours
- Monday–Friday: 09:00 – 19:00
- Saturday: 10:00 – 18:00
- Sunday: Closed